Steve Jobs
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Dear Jobs family and Steve's fans, My condolences go out to you who lived, loved and struggled along side of him all these years. His and...
Hero of the Office - Text Message Your Customers with iViP Mobile
Dear Customer Service worker, How much easier would your life be if you could chat with your customers via instant text messaging instead...
Poor Customer Service Causes Angry Outbursts
When Tempers Flare:Losing business is just one negative effect businesses can experience as a result of providing poor customers service....
Hispanic Mobile Use Rises 26%
Did you know that Hispanics are one of the largest groups of texters according to Scarborough Research’s latest findings. Hispanic...
Judge Rules Gov’t Failed to Save Text Messages
The Gibbons Business & Commercial Litigation Department published a fascinating blog about FBI investigators losing critical text...
How Do I Get In Touch with the Kids?
Today we were training and one of our students said, “I used to be able to call my son when I first gave him a cell phone. Now I have to...
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