Hero of the Office - Text Message Your Customers with iViP Mobile
- Nathan Kolta
- May 28, 2011
- 2 min read
Dear Customer Service worker,
How much easier would your life be if you could chat with your customers via instant text messaging instead of being stuck on the phone with them all day? Imagine how much happier your customers will be when they can personally reach you via your company's texting service and no longer have to navigate through "1-800" menus, wait for the next available CSR, and play endless phone tag?
Simply log into your team's on-line account and you can instantly text your customers, vendors, service technicians, sales reps and, of course, your boss - even if they are out on the road somewhere. You will be able to respond to your customer requests in 1/3 the time that a phone conversation would take. Text messaging at work solves so many practical communication problems that you will wonder how you ever lived without it.
Research into what makes a business successful in today's marketplace confirms 2 major trends: Companies that provide the best customer service experience and who can stay connected to their mobile audience will consistently move towards the top. iViP Mobile's Instant Messenger empowers your sales and service teams to accomplish both.
We believe any customer should be able to reach any business via text. Just like e-mail replaced snail mail in the 90's, the convenience of texting has now replaced phone calls as the preferred communication tool-of-choice.
If your workplace is already equipped with shared text messaging, then no need to go any further. Otherwise, feel free to contact us via text at 714-553-2539 or enter your e-mail address at ivipmobile.com to request a free trial account. We hope you will discover how valuable (and fun) texting at work can be!
iViP Mobile ~ Texting Solutions for Business
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