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10 Ways You Will Save Time!

  • Nathan Kolta
  • May 20, 2012
  • 1 min read

From our experience, you will be able to respond to your customer requests in 1/3 the time that a phone conversation would take.

1- Text messages get to the point in 160 characters or less

2- There is automatic Caller ID

3- See the entire conversation history

4- No after-the-call documentation necessary

5- Quickly prioritize multiple requests

6- Process requests in batches

7- Auto-complete fills in names so you'll never have to look up or dial a phone # again

8- Merge those names into an outbound text, so you write once, yet send to many

9- With Quick Texts, you write once, save it, and use it again

10- Schedule Send lets you write messages now and send them tomorrowIf you convert just 30% of your inbound Phone Calls to Text Messages, you could save 96 minutes per Account Rep per day!

To learn more about this, visit our newly updated Why iViP webpage.

 
 
 

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