
What Key Words Will Automatically Unsubscribe a Contact?
If a contact replies with one of the following words, they will be automatically Unsubscribed from your Phonebook. This means that their contact information will no longer appear in the Phonebook and they will no longer be suggested in the Messenger's TO: field auto-complete drop down list. If a contact texts back one of the following words, they are essentially performing their own self-delete command and marking themselves as Stop All too - thus preventing any further outbound texts from being sent to their mobile #. The texting record associated with their name and mobile # can still be manually looked up in the Search window. See the previous article on Deleting Contacts for more info.
If an Unsubscribed contact continues to send in texts, those will still be added to the texting record associated with their mobile #. If an Unsubscribed contact requests to be 're-subscribed' to your texting service, this can be manually done by marking them as OK to Send in the Search window. Never mark an Unsubscribed contact (that has been deleted from Phonebook with Stop All status) as OK to Send unless you have their explicit written instructions to do so. It is against the law to continue to send texts to a mobile # that has Unsubscribed from this texting service.
Any contact replying with the following words will be automatically Unsubscribed from your Phonebook:
X (or x)
block
end
remove
quit
unsubscribe
stop
stop* (the * means that the last character is a wildcard, such as Stop!)
stop this
stop texts
stop calling
stop texting
don't call
do not call
do not call me
don't text
don't text me
f**k you
shut up
leave me alone
NOTE: Capitalization is ignored - these Opt Out phrases are not case sensitive.